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Contents
  1. Unit 1: Operations Management Overview
    1. Unit 1: Operations Management Overview

    2. Unit 1 Learning Outcomes

    3. 1.1: Introduction to Operations Management

    4. 1.2 Manufacturing versus Service Operations

    5. 1.3: The Systems View of Operations Management

    6. 1.4: The Process View of Organizations

    7. Unit 1 Activity

  2. Unit 2: Operations Strategy
    1. Unit 2: Operations Strategy

    2. Unit 2 Learning Outcomes

    3. 2.1: Role of Strategy in Operations Management

    4. 2.2: Operations Competitive Priorities

    5. Unit 2 Activity and Assessment

  3. Unit 3: Product Design and the Process Selection
    1. Unit 3: Product Design and Process Selection

    2. Unit 3 Learning Outcomes

    3. 3.1: Generating Ideas

    4. 3.2: Product & Service Screening

    5. 3.3: Preliminary and Final Design

    6. 3.4: Methods for Improving Product & Service Design

    7. 3.5: Process Selection

    8. Unit 3 Activity and Grading Rubric

  4. Unit 4: Quality Management
    1. Unit 4: Quality Management

    2. Unit 4 Learning Outcomes

    3. 4.1: Productivity and Total Quality Management

    4. 4.2: Statistical Process Control

    5. Unit 4 Activity and Grading Rubric

  5. Unit 5: Supply Chain Management (SCM)
    1. Unit 5: Supply Chain Management (SCM)

    2. Unit 5 Learning Outcomes

    3. 5.1: Fluctuations in the Supply Chain

    4. 5.2 Supply Chain Procurement

    5. 5.3: Supply Chain Distribution

    6. Unit 5 Activity and Grading Rubric

  6. Unit 6: Just-In-Time and Lean Systems
    1. Unit 6: Just-In-Time and Lean Systems

    2. Unit 6 Learning Outcomes

    3. 6.1: Lean Manufacturing

    4. 6.2: Eliminating Waste

    5. 6.3: Continuous Improvement

    6. 6.4: JIT Pull Systems

    7. Unit 6 Activity and Grading Rubric

  7. Unit 7: Capacity Planning and Facility Layout
    1. Unit 7: Capacity Planning and Facility Layout

    2. Unit 7 Learning Outcomes

    3. 7.1: Capacity Planning

    4. 7.2: Facility Location and Layout

    5. Unit 7 Activity and Grading Rubric

  8. Unit 8: Work Systems Design
    1. Unit 8: Work Systems Design

    2. Unit 8 Learning Outcomes

    3. 8.1: Job Design

    4. 8.2: Motion Study

    5. 8.3: Work Measurement

    6. 8.4: Project Management Issues

    7. Unit 8 Activity and Grading Rubric

  9. Unit 9: Inventory
    1. Unit 9: Inventory

    2. Unit 9 Learning Outcomes

    3. 9.1: Inventory Management

    4. 9.2: Types of Inventory and Inventory Decisions

    5. 9.3: Inventory Control

    6. Unit 9 Activity and Grading Rubric

  10. References

Operations Management

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Unit 3: Product Design and Process Selection

 If you have purchased a mobile phone recently, you have witnessed a product category with perhaps the most diverse range of product designs in the marketplace. The variety can be mind-boggling. Looking back a year or two, you can probably recall a design that looked very promising, but simply faded away from the shelves after a few months. Have you ever wondered what happened to those short-lived products?

Businesses want to design the products that consumers demand. A good marketing department can tell the organization what consumers want, and even convince consumers that they want it. A company with the most wonderful product concept cannot be successful unless it also can devise a process to profitably manufacturer the product. In this unit, we will consider the steps involved in designing a product with the manufacturing process in mind. We will look at several models that businesses can use to select the best design process or analyze an existing process.

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Previous: Unit 2 Activity and Assessment
Next: Unit 3 Learning Outcomes

License

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Operations Management Copyright © 2021 by Saylor Academy is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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