Catalog

Building Relationships With Business Communication is aimed at first-year students of Commerce. The book presents material adapted from various open access textbooks including Business Communication for Success [Author removed at request of original publisher]; ; Business Presentation Skills by Lucinda Atwood and Christian Westin; Professional Communications by Jordan Smith, Melissa Ashman, eCampusOntario, Brian Dunphy, Andrew Stracuzzi; and APA Style Citation Tutorial by Sarah Adams and Debbie Feisst. This material is supplemented with new material on personal and social identity; rhetorical listening; visual rhetoric; analytical report writing; inclusive language; storytelling; and territorial Land Acknowledgments. The principles of justice, equity, diversity, and inclusion are woven throughout the textbook. Interactive H5P content enhances the student experience.

Part I includes chapters on developing business relationships. The first two chapters explain the importance of effective business communication and the responsibilities the students will have as business communicators.  Next, students consider the ways in which the communication context, the purpose of the message, the audience for the communication, and the channel of communication impact their writing or presenting strategy. The final chapter of Part 1 considers the importance of inclusive language in developing and maintaining business relationships.

Part 2 presents tools for effective communication and primarily focuses on rhetoric. Rhetorical listening and visual rhetoric are often overlooked elements of persuasion. These strategies are discussed as well as the classical rhetorical strategies of logos, ethos, and pathos.

Part 3 focuses on preparing and delivering business presentations. This section addresses speech anxiety, ways to alleviate this anxiety through clear presentation structures, and the importance of storytelling in engaging an audience.

Part 4 concerns written forms of communication including email, memos, letters, and reports. Techniques to develop and maintain a positive audience relationship are addressed throughout. An additional resource on APA Style referencing is provided in Part 5.

INSTRUCTORS: If you adopt Building Relationships with Business Communication in part or in whole, as a core or supplemental resource, please report your adoption to https://forms.office.com/r/MDgAuHisSP. Thank you!

Please access to the pdf version of the SDG Toolkit here

This book covers the basics of project planning.

Introductory Business Statistics with Interactive Spreadsheets – 1st Canadian Edition is an adaptation of Thomas K. Tiemann’s book, Introductory Business Statistics. This new edition still contains the basic ideas behind statistics, such as populations, samples, the difference between data and information, and sampling distributions as well as information on descriptive statistics and frequency distributions, normal and t-distributions, hypothesis testing, t-tests, f-tests, analysis of variance, non-parametric tests, and regression basics. New topics include the chi-square test and categorical variables, null and alternative hypotheses for the test of independence, simple linear regression model, least squares method, coefficient of determination, confidence interval for the average of the dependent variable, and prediction interval for a specific value of the dependent variable.

This new edition also allows readers to learn the basic and most commonly applied statistical techniques in business in an interactive way — when using the web version — through interactive Excel spreadsheets. For each topic, a customized interactive template has been created within which selected values can be repeatedly changed to observe how the entire process, as well as the outcomes, are automatically adjusted.

Also, in this adapted edition, the real-world examples throughout the text, and the information in general, have been revised to reflect Canadian content.

This open textbook is designed to guide college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession. Organized in five major units— Communication Foundations, Professional Writing Processes, Routine Workplace Communication, Employment and Interpersonal Communication, and Presentations and Group Communication —this opened educational resource is conveniently presented in a variety of AODA-compliant formats and written in the reader-friendly style. This textbook helps ensure that students graduate with the communication skills necessary to succeed in the modern workplace.

This textbook covers the principles and procedures used in behaviour modification and through them, you can change a behaviour in yourself thanks to a carefully designed self-modification project.

The Math for Trades: Volume 2 textbook continues where the first volume left off. Volume 2 increases the challenge with topics such as converting units, working with equations, perimeter, area and volume. Once again the material is presented from a trades perspective with easy-to-understand examples and videos explanations accompanying questions. The goal of this volume is to take the material you learned in Math for Trades: Volume 1 and apply it to more advanced topics that you may encounter during your trades training.

Cover illustration by Olivia Conrad.

A Guide to Numeracy in Nursing is a workbook for learning how to use and understand numbers in a nursing context. Chapters include subjects of basic math skills, unit conversions, medication math, interpreting lab values, and introductory statistics. Within each chapter, there is a main lesson followed by sample exercises and sets of practice questions.