1. Defining Family Engagement and Partnership
2. Culture, Engagement, and Partnership
3. Six Reasons This Work is Important
4. Frameworks for Family Partnership and Engagement
5. A Missed Opportunity: Mia’s First Back To School Night
6. Expertise and Expectations: Joaquin’s Learning Opportunity
7. Expectations and Collaboration: Maria’s Opportunity to Learn from Deaf Families
8. Regional Highlight: When Less is More
9. Shifting Our Thinking Around Challenges and Barriers
10. Big Ideas: Challenges and Barriers
11. Scenarios: Assumptions and Misunderstandings About Family Diversity
12. Learning With and From Families
13. Unconditional Positive Regard and Our Interactions
14. Skills Practice: Learning With and From Families
15. Big Ideas: Family Structures, Identities, and Cultures
16. School-Based Scenario: Joaquin Establishes Control
17. Clinic-Based Scenario: Sam Communicates Often
18. Trust and communication: Foundations for positive relationships
19. How does organizational trust differ from interpersonal trust?
20. First Moves: Initial Interactions that Create Positive Relationships
21. Communication Tools: Visual Design 101
22. Skills Practice: Effective Written Communication
23. Big Ideas: Positive Relationships with Families
24. School-Based Scenario: Mia Follows the Golden Rule
25. Clinic-Based Scenario: Sam Raises Expectations
26. Effective Communication is Nonviolent and Compassionate
27. Skills Practice: A Difficult Conversation About A Child's Grade
28. Skills Practice: A Difficult Conversation About Culturally Responsive Practice
29. Big Ideas: Difficult Conversations
Appendix A: Curated List of Resources
Appendix B: Instructor's Guide
Version History