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Reading: 5.3 Society Protection Laws and Standards

Category Why When Where/Who Examples
Environmental Protections Sustainability of products and services; prevention of ecological harm Permits, conservation, Indigenous lands, environmental impacts Canadian Environmental Protection Act;
Impact/Environmental Assessment;
Competition Bureau environmental claims guidance (2025)
What is the environmental impact of your product? Is it sustainable?
Pictou Pulp Mill effluents (Fisheries Act); Enbridge pipeline reviews;
Keurig Canada $3M penalty (2022) for misleading recyclability claims;
2024 amendments to Competition Act re: environmental claims.
Privacy – General User/consumer identity protection and transparency Data collection, storage, disclosures Privacy Act (Office of the Privacy Commissioner, OPC) – applies to federal institutions Government-client marketing plans; cybersecurity; opt-out standards; complaints about identity theft (criminal – RCMP).
Privacy – Consent Truthfulness and disclosure in obtaining consent Consent requirements and guiding principles (online & offline) CMA: Transparency & Consent guidance;
Quebec Law 25 overview (CAI)
What does your Facebook/user agreement allow? Ensure clear, informed, ongoing consent across channels.
Privacy – PIPEDA Private-sector rules for personal information 10 fair information principles for collection, use, disclosure, retention PIPEDA overview (OPC) Email campaign design, data minimization, access/rectification; note: exemptions for certain non-commercial contexts.
Privacy – Reform (CPPA / AIDA) Modernize privacy & regulate AI systems Proposed/ongoing reforms impacting consent, accountability, and AI risk Bill C‑27 overview (Justice Canada);
AIDA companion document (ISED);
LEGISinfo (Bill C‑27 status);
Quebec Law 25 (text)
Track CPPA/AIDA progress and provincial leadership (e.g., Quebec Law 25) for consent, DPIAs, fines; align marketing tech & AI use accordingly.
Do Not Call List (DNCL) – Privacy Protect consumers from unwanted telemarketing General telemarketing rules; industry-specific requirements DNCL (managed by
CRTC)
Market research exemptions; robocall spoofing and scam protections; respect opt-outs.
Anti-Spam – Privacy (CASL) Protect against spam, malware, deceptive practices All commercial electronic messages: consent, identification, unsubscribe CASL overview (ISED);
CRTC anti-spam;
CRTC CASL FAQs
Manage email list consent & identification; prompt unsubscribe; note recent CRTC enforcement actions against SMS phishing and spam.
Financial Reporting and Disclosure Consumer & investor protection via transparency Provide financial information to recognized standards Canadian Business Corporations Act Disclosures for public companies (e.g., IFRS, ESG reporting considerations); specific rules for non-profits.
Decency, Censorship, and Freedom of Expression Professional consumer communications and standards Ethical, accessible advertising & integrated communications CMA Code of Ethics;
Advertising Standards Canada (ASC)
Marketing to children/seniors; accessibility; influencer disclosure standards; truthfulness and professionalism.

Creation note: This content was updated with the assistance of ChatGPT, a language model developed by OpenAI, and was subsequently reviewed and edited by the author for clarity and accuracy.

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Introduction to Marketing I 3e Copyright © 2025 by Nova Scotia Community College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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